How long are your memberships for?
For as long as you'd like! We offer term memberships of 3, 6, 9 and 12 months, which qualify you for additional discounts when you "pre-pay" in advance for your entire membership, or you can simply choose to go month-to-month, it's totally up to you.
Remember, with no membership fees, no cancellation costs you really can't lose. At gourmetfoodclubs, everyone's a winner and treated like royalty!
What if I want to cancel a club membership?
No problem! There are no membership fees so you can cancel at any time, no questions asked!
Pre-Paid Month Club Cancellations: You will be refunded a pro-rated amount for the remaining months of your club minus a 15% processing fee. Cancellations must also be made before the 25th of the month due to shipment processing dates.
Pay As You Go Monthly Bacon Club Cancellations: Your credit card will be charged your monthly club fee (price of club + shipping cost) on the 25th of the month so your monthly package can be sent out to you on the first of the month. Therefore, if you wish to cancel your subscription, it must be done so before the 25th of the month. Otherwise you will be charged a cancellation fee. Once an item has been shipped, it can not be changed or refunded.
What makes your Club different from other Clubs?
First off, as we said before, No Membership Fees and NO Cancellation Costs! Besides that, every single item is personally "hand-picked" by our team of gourmet food expert connoisseurs and aficionados. We personally visit as many of our suppliers as possible, where we get to know the owners and their families, their management team and the creators themselves, before tasting and choosing ONLY the very best products that each company has to offer.
This is why, with gourmet food clubs, you can always be assured that each and every product that we deliver is the "crème de la crème" from the smaller, specialty production companies. No mass-produced, "bulk," "close-out," discount "bargain-bin" leftovers, ever!
Our credo? We will only ship foods that we would serve in our homes to our families and friends.
What if I don't like one of the monthly selections I receive? Do you offer any sort of a guarantee?
Absolutely! Your satisfaction is our ONLY Priority here at Coastal Vineyards. If you're ever, in any way, the slightest bit unhappy with our service, you can always cancel your membership without cost or penalty, at anytime, no questions asked!
What kinds of items do you include in your gift baskets and clubs?
Only the finest gourmet foods are chosen to be included in our premium gift baskets and Club packages. We scour the globe for unique, exceptional food items that are sure to please even the most discriminating palates.
How do you choose the monthly items featured in your clubs?
When making our selections, we look for two things: quality and uniqueness.
The quality is always verified by our staff experts, who are authorities in the specific product line being considered.
Uniqueness of each product is very important to us. You'll certainly never find any of our "specialty" foods and "complimentary items" anywhere on the shelf of your local grocery store or supermarket.
If I send a gift membership or gift basket, do you include a personal message?
Certainly! Whenever you place an order, you'll always have the option of sending along a personal message that you can either send by email or dictate over the phone to our Customer Service staff. They will be sure to send it along with your gift in the gift packaging.
This is a gift; do you include prices on your packing slip?
No, we never include a sales receipt in the package, However we do include a packing slip so that the recipient knows that it came from you.